This Privacy Statement sets out how E. Farrington & Co Ltd (hereinafter: “we”, “us”, “our”) uses and protects any personal information that you give to us during the course of any dealings you have with us or that we are otherwise process, whether in person, over the telephone, or through any electronic means. We are committed to ensuring that your privacy is protected and any information that you have provided, by which you can be identified will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do we collect?
We collect information from you when you make a purchase enquiry, contact us for a quote or place an order, or; when we contact you to make a purchase or enquiry, or place an order. When contacting or dealing with us, as appropriate, you may be asked for your: name, e-mail address, mailing address, telephone number or other information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
* to provide our services and other information to you, handle any enquiries you may have, and generally to process transaction between you and us. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purposes of delivering the purchased product or service requested or otherwise fulfilling the transaction/dealings between us;
* to contact you to inform you of our services or events, or to use your personal data for marketing purposes and market research. The contact details you provide, may be used to send you information and updates pertaining to your order or supply of goods/ services. In addition, it may be used to send occasional company news;
* to help us to better respond to your individual needs and improve our services.
We only retain personal information for as long as is necessary and we will deleted/destroy securely. We will keep your data on our systems for future trading purposes, unless (as appropriate) you have exercised any of your relevant rights right (e.g. to erasure) under the governing legislation.
How do we protect your information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, other than trusted third parties (for example: couriers, professional advisors, auditors, insurers, HMRC, and Pensions Providers, IT and data storage providers, etc) who are necessary in assisting us in conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, or there is an over-riding need to protect ours or the rights of others, property or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
The following section explains your rights in general. The various rights are not absolute, and each is subject to certain exceptions or qualifications. Not all rights will be relevant to the information about you that we process. If you wish to exercise any of these rights, please contact us using the details given below. We will grant your request only to the extent that it follows from our assessment of your request that we are allowed and required to do so under data protection laws. Nothing in this Privacy Statement is intended to provide you with rights beyond or in addition to your rights as a data subject under data protection laws.
* The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information and your rights. This is why we’re providing you with the information in this Privacy Statement.
* The right of access You have the right to obtain a copy of your personal information (if we’re processing it), and other certain information (similar to that provided in this Privacy Statement) about how it is used. This is so you’re aware and can check that we’re using your personal information in accordance with data protection law. We can refuse to provide information where to do so may reveal personal information about another person or would otherwise negatively impact another person‘s rights.
* The right to rectification You can ask us to take reasonable measures to correct your personal information if it’s inaccurate or incomplete. E.g. if we have the wrong contact email address for you or an incorrect spelling of your name. We want to make sure that your personal information is accurate and up to date. Please always let us know if you think it is not.
* The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal information where there’s no compelling reason for us to keep using it or its use is unlawful. This is not a general right to erasure; there are exceptions, e.g. where we need to use the information in defence of a legal claim.
* The right to restrict processing You have rights to ‘block’ or suppress further use of your personal information when we are assessing a request for rectification or as an alternative to erasure. When processing is restricted, we can still store your personal information, but may not use it further.
* The right to data portability You have the right to obtain and reuse certain personal information for your own purposes across different organisations. This enables you to move, copy or transfer your personal information easily between our IT systems and theirs (or directly to yourself) safely and securely, without affecting its usability. This only applies to your personal information that you have provided to us that we are processing with your consent or to perform a contract which you are a party to (such as pay services), which is being processed by automated means.
* The right to object Where we are processing data for the purposes of legitimate interests, you have the right to object to certain types of processing, on grounds relating to your particular situation. We will be allowed to continue to process the personal information if we can demonstrate “compelling legitimate grounds for the processing which override [your] interests, rights and freedoms” or we need this for the establishment, exercise or defence of legal claims.
* Rights in relation to automated decision making and profiling You have the right not to be subject to a decision based solely on automated processing (including profiling), which significantly affects you, subject to some exceptions. Where this is the case, you have the right to obtain human intervention, voice your concerns and to have the decision reviewed.
Mr Malcolm Lewis, Office Manager
E. Farrington & Co Ltd Regent Engineering Works
Robert Street Hyde Cheshire, SK14 1BN